At 9bet games, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward so you always know where you stand.
9bet games collects only what is necessary to run your account and process payments. We never sell your data to third parties. Ever.
Privacy at 9bet games is not just a policy document — it is a set of real practices that protect every player on the platform.
Every connection to 9bet games is protected by SSL encryption. Your login credentials, payment details, and personal information are transmitted securely and cannot be intercepted by third parties.
Player data at 9bet games is stored on secure servers with restricted access. Only authorised personnel can access personal data, and all access is logged and audited regularly.
9bet games does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 9bet games platform.
We only collect the data we actually need. 9bet games does not ask for information that is not relevant to running your account, processing your payments, or complying with legal requirements.
You have the right to access, correct, or delete your personal data held by 9bet games. Submit a request via live chat or email and the team will respond within 30 days.
9bet games uses cookies to improve your experience on the platform. We are transparent about what cookies we use and why. You can manage cookie preferences from your browser settings at any time.
As a player at 9bet games, you have specific rights over your personal data. Here is a plain-language summary of each one.
Request a copy of all personal data 9bet games holds about you. We will provide it within 30 days of your request.
If any of your personal data held by 9bet games is inaccurate or out of date, you can request that we correct it.
You can request deletion of your personal data. Note that some data must be retained for legal and regulatory compliance.
You can object to 9bet games processing your data for direct marketing purposes at any time.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if needed.
In certain circumstances, you can ask 9bet games to restrict how we process your data while a dispute is being resolved.
This Privacy Policy applies to all players and visitors of the 9bet games platform at 9bet-games.live. By using the platform, you confirm that you have read and understood how 9bet games handles your personal data. If you have questions, contact us before registering.
9bet games is an online gaming platform operating at 9bet-games.live, offering casino games, fishing games, slots, and live dealer experiences to players in Bangladesh. When this Privacy Policy refers to "9bet games", "we", "us", or "our", it means the platform and the team responsible for operating it.
9bet games acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring it is handled lawfully, fairly, and transparently.
If you have any questions about this Privacy Policy or how 9bet games handles your data, you can reach the team at any time via live chat on the platform or by emailing [email protected].
9bet games collects personal data in two ways: data you provide directly when using the platform, and data collected automatically as you interact with the site. Here is a breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device type, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails | When you contact the support team |
9bet games does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law. We do not store full payment card numbers — payment processing is handled by our secure payment partners.
9bet games uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with why it was originally collected. Here is how your data is used:
You can opt out of marketing communications from 9bet games at any time by clicking the unsubscribe link in any email or by contacting the support team. Opting out of marketing will not affect your ability to use the platform or receive important account-related communications.
9bet games processes your personal data on one or more of the following legal bases, depending on the specific purpose:
9bet games does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary:
All third parties who receive data from 9bet games are required to handle it securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.
9bet games retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. Specific retention periods are as follows:
When data is no longer required, 9bet games securely deletes or anonymises it so it can no longer be linked to you as an individual.
9bet games uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the site. Here is how we use them:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 9bet games platform.
9bet games takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While 9bet games takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
The 9bet games platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 9bet games platform in any way.
If 9bet games becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, forfeit any balance, and delete the data. If you believe a minor has registered on the platform, please contact the support team immediately so we can investigate and take action.
To exercise any of your data rights — access, correction, deletion, portability, objection, or restriction — contact the 9bet games support team via live chat or email at [email protected]. Please include your registered email address and a clear description of your request.
9bet games will respond to all valid data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights, unless requests are clearly unfounded or excessive.
We may need to verify your identity before processing a data rights request. This is to protect your data from being accessed or deleted by someone other than you. Verification is typically done by confirming details associated with your registered account.
If you have any questions, concerns, or complaints about how 9bet games handles your personal data, please get in touch. The support team is available 24 hours a day, 7 days a week.
If you are not satisfied with how 9bet games has handled your data privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
9bet games may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification.
The updated Privacy Policy will always be available at 9bet-games.live/privacy-policy with a revised effective date at the top of the page. We encourage you to review this page periodically to stay informed about how 9bet games protects your privacy.
Continued use of the 9bet games platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact support to close your account.
This Privacy Policy was last updated in January 2025. If you are reading a cached or printed version, visit 9bet-games.live/privacy-policy to confirm you have the most current version.